Services

Customer Services

Enjoy your holidays in Andermatt and let the Customer Services team help you plan your activities. The holiday pros will be happy to provide you with advice and assistance and book various offers directly on location.

Discover Andermatt

Do you need a cableways ticket? A cross-country ski pass or a tee time? At the Customer Services office, you can book a wide variety of activities. The team will also be happy to provide you with information about things you should be sure not to miss during your holidays. Here you can also book a spa treatment, a ride on the historic Gotthard stagecoach, or a few hours of ski lessons. On request, we’ll put together a customised activities programme for you.

The snow-assured region of Andermatt is prized for all types of winter sport.

Culinary world tour

Andermatt offers an extensive, diverse range of food options. Whether pizza like in Italy, a traditional fondue, or bobotie like in South Africa – we’ll be happy to reserve a table for you in one of the numerous restaurants. At Biselli, located directly in Piazza Gottardo, you can also order food baskets – a hearty breakfast or a basket with pasta and wine. If you’d rather put your feet up after an active day in the mountains and have someone else cook for you, Biselli will deliver you dinner directly to your door. That way, you can enjoy a relaxing evening in the comfort of your home.

Missing something?

Bed linens and towels
Let us know if you need additional bed linens or towels.
Ravensburger board games
Are you planning a game night but left all your games back home? No problem – we have a variety of board games from Ravensburger that you’re welcome to borrow.
Kitchen appliances
Whether you need a raclette oven, a wok, or a hand mixer – you can rent a variety of kitchen appliances from us.
Baby accessories
Everything for your baby that you don’t want to bring along with you to Andermatt can be rented from us: from baby monitor to pram to potty chair.
Tools
The axe at home oft saves the carpenter! If you need a toolbox or individual tools for hobby work, you can rent them from us.
Other rental items
Various other items that you can rent from us can be found on this list.

Let yourself be chauffeured

We can arrange short excursions for you in the region, as well as longer outings like shopping trips or sightseeing tours. Our reliable partner will take you where you want to go and bring you back. That way, you can sit back and enjoy the view. Let us know where you’d like to go, and we’ll arrange for your transportation. In winter, a free village bus travels directly from Andermatt Reuss to the railway station and the Gemsstock valley station, then through the village and on to Hospental.

Snow-sure Andermatt is very popular amongst winter sport enthusiasts.

Other offers

Firewood
Nothing warms the body and soul better than a crackling fire in the fireplace. Firewood can be purchased from us.
Open bookcase
An open bookcase shaped like a gondola is available to you in the glass dome in the piazza. Anyone who wants can bring or take a book at any time.
Shopping service
We’ll handle your shopping – except for medications – and deliver them directly to your door.
Office services
Working from home in the mountains is very popular right now. Do you need to print, laminate, or copy something? Stop in – we’ll be glad to handle it for you.
Office equipment
Working all day on your laptop is exhausting. That’s why we have monitors and keyboards available for you so that your home office in Andermatt will feel even more comfortable.
Other offers
Need something else? Here you’ll find our overview list for these services.